Customer Service

Customer service and merchandise questions are typically answered within 24 hours, with the exception of weekends and holidays.

This customer service page is for merchandise and online store questions ONLY; all other messages in regards to Bert Kreischer, The Fully Loaded Festival, tickets, ticket purchases, ticket refunds, venues, or any of the comedians on the festival tour will be disregarded.

PLEASE NOTE: This online store DOES NOT EVER sell tickets to live-in-person events.  If you have questions about or issues with tickets or other purchases made to live-in-person events, please contact the ticket vendor, promoter, or venue from which you made your purchase.